Privacy policy

This Privacy Policy describes how Trendala (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the site, we collect information about:

The pages or products that you view

The websites or search terms that referred you to our site

How you interact with the website

We refer to this automatically collected information as Device Information.

When you make or attempt to make a purchase, we may collect certain information from you, including:

Your name

Billing address

Shipping address

Payment information

Email address

Phone number

This information is referred to as Order Information.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders

Provide shipping updates and order confirmations

Communicate with you about your purchase

Screen orders for potential fraud or risk

Improve and optimize our website

Send promotional emails or marketing communications (if you subscribe)

Sharing Your Personal Information

We share your personal information with third parties to help us operate our store and provide services to you. For example:

Shopify, which powers our online store

Payment processors that securely handle transactions

Shipping providers that deliver your orders

We may also share your information to comply with applicable laws and regulations or to respond to lawful requests for information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

You can choose to disable cookies through your browser settings, but this may affect how certain features of our website function.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

All payments are processed through secure and encrypted payment gateways.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request corrections to your personal information

Request deletion of your personal data

Opt out of marketing communications

If you would like to exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: supporttrendala@gmail.com